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15 March 2018, 02:58 | Cameron Gross
It's now easier to get your Samsung phone repaired in the US
Starting March 15th, you can visit one of 300-plus uBreakiFix locations in the U.S. and get officially sanctioned in-person repairs done on your high-end Galaxy phones.
Getting a broken phone fixed can be stressful. All uBreakiFix technicians are Samsung-certified and "use genuine Samsung parts", and tools for the repairs. The company's newly unveiled offerings come in the form of the X-Doria Defense Shield and X-Doria Defense Lux lineups, both of which are available in a variety of colors and sold for both the Galaxy S9 and Galaxy S9 Plus.
The partnership goes into effect on Thursday, one day before Samsung's new Galaxy S9 phone formally starts shipping.
As noted above, you can have your device fixed at any of the 300 already-existent uBreakiFix locations, with Samsung planning to help build 200 additional ones by the end of the year.
Samsung said "the majority" of the continental USA population lives within a 30-mile radius of an authorized uBreakiFix service location.
Samsung did not previously have this kind of quality support in the United States, but this is prone to change thanks to the new partnership; it will allow Samsung to provide quick fix service to customers in the United States.
In a press release Samsung advises device phones to schedule an appointment via its own website and then take it along to their nearest uBreakiFix location.
This is great advertisement from Samsung, since flawless customer support is one of the main reasons iPhone users choose to be loyal to the Apple brand. For the moment, it seems uBreakiFix and Samsung Care will be focusing more on fixing faulty phones than demonstrating value-add features, however.
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