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profishingrods.com February 16, 2019


Fallout 76's New Patch Brings Unexpected Changes And More Tedium

08 December 2018, 07:00 | Cameron Gross

Glitch in Bethesda Support System Accidentally Gives Users Access to Other Customer Info

Glitch in Bethesda Support System Accidentally Gives Users Access to Other Customer Info

The information in some of these support tickets apparently included customer's names, email addresses, and other personal information.

Fallout 76 server issues have plagued the game's release.

Here I was thinking the Power Armor Edition debacle had ended with the news that customers would finally be getting their promised canvas bag.

Other Reddit users added their own allegations of the same issue, with one public screenshot showing multiple, confused replies to the same support-ticket thread.




Fallout 76 seems to have become a bad omen over the developer since its launch last month - resulting in scathing reviews and apologies over falsely advertised bags which were sent out with the Power Armor Edition. "I am receiving every single one of your support tickets on my Bethesda account", said Jessiepie. Those uploaded documents were apparently viewable by other customers as well, and those receipts most likely contained at least partial credit card information. However, the problems extend to support for the game, too.

"We're planning to bring Fallout 76 offline for maintenance across all platforms around 6:30 p.m. EST (23:30 UTC) to apply a hotfix that will address a service issue", the notice from Bethesda reads. We plan to notify customers who have been impacted. Please rest assure I have no desire to stalk you or mess with your Fallout 76 experience. "Bethesda takes the privacy of our customers seriously, and we sincerely apologize for this situation", the statement concludes.

There's not much you can do about this particular breach until we have more information from Bethesda, though if you're really anxious about extra spam, you could switch to a new email address.



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